|Helpline (Telephone Consultation Service)|
|General Support||◆Tokyo Coronavirus Support Center for Foreign Residents (TOCOS)|
|About the Disease||◆ Tokyo Novel Coronavirus Call Center : Bureau of Social Welfare and Public Health, Tokyo Metropolitan Government|
|◆Multilingual Consultation Service Regarding COVID-19 : AMDA International Medical Information Center|
|DV||◆DV Consultation Service|
|Employment||◆Information on Employment: Employment Policy for Foreign workers from the Ministry of Health, Labour and Welfare|
|Financial Support||◆Guide to the Special Cash Payments (100,000 yen per person) NEW!|
|◆Guidance on Temporary Loan Emergency Funds: Ministry of Health, Labour and Welfare|
|◆Information about the Housing Security Benefit : Ministry of Health, Labour and Welfare|
|Kokubunji City||◆Information related to COVID-19 from Kokubunji City : Kokubunji City NEW!|
|Others||◆General Information about COVID-19|
|◆Covid-19 Phrases in 19 languages|
|Helpline (Telephone Consultation Service)|
(Bureau of Citizens and Cultural Affairs, Tokyo Metropolitan Government)
Provides consultation service in 14 languages regarding questions and concerns related to COVID-19, from education, employment, to finance and healthcare
Tel: 0120-296-004 (free toll)
Hours: Monday to Friday - 10a.m. - 5 p.m.(Closed on weekends and holidays)
Languages: English, Chinese, Korean, Vietnamese, Nepalese, Indonesian, Tagalog, Thai, Portuguese, Spanish, French, Khmer, Burmese, Simplified Japanese
■ Tokyo Novel Coronavirus Call Center
(Bureau of Social Welfare and Public Health, Tokyo Metropolitan Government)
Provides consultation service in 3 languages regarding COVID-19 prevention, testing and healthcare
Hours: 9 a.m. - 10 p.m. every day
Languages: Japanese, English, Chinese, Korean
■ Multilingual Consultation Service Regarding COVID-19
(AMDA International Medical Information Center)
Provides multilingual consultation service on medical issues regarding COVID-19 in collaboration with the Japan Medical Association
Dates: April 10th (Friday) - May 20th (Wednesday)
Hours: Monday to Friday - 10 a.m. - 5 p.m., Saturday, Sunday & holidays - 10 a.m. - 3 p.m.
Languages: English, Chinese, Korean, Spanish, Thai, Portuguese, Tagalog, Vietnamese
** English service is provided every day but other languages are only offered on certain days. Please check the schedule on the website.
(Tokyo Women's Plaza )
Provides consultation service for people suffering from domestic violence (DV) by their spouse or partner.
Hours: Tuesday, Thursday, Friday - 1 p.m. - 4p.m. (Closed on holidays)
Languages: English, Chinese, Korean, Thai, Tagalog
■Domestic Violence Hotline Plus
Provides consultations by SNS, as well as on-site interpreter services and shelters.
Tel : 0120-279-889
Hours : 24 Hours (Telephone, Mail) *Japanese Only, 12:00-22:00 (Chat)
Languages : Japanese, English, Tagalog, Thai, Spanish, Chinese, Korean, Portuguese, Nepali, Vietnamese, Indonesian
Website : https://soudanplus.jp/
Information provided in English, Chinese, Korean, Japanese
■ Information on Immigration: Ministry of Justice
The following information among others is provided on the website:
* Refusal of landing related to COVID-19
* Handling of residence application
* Validity of Certificate of Eligibility
Information provided in English, Chinese, Korean, etc. (Scroll down for links to other languages)
The following information is provided on the website:
* Leave allowance pay, subsidies, paid vacation days for foreigners working in companies
English, Simplified Chinese, Traditional Chinese, Korean, Portuguese, Spanish, Tagalog, Thai, Vietnamese, Nepali, Indonesian, Cambodian, Mongolian, Burmese
* Issues regarding employment of foreign students who graduated from Japanese schools this March (PDF)
■ Counseling Service and Hotlines in Foreign Languages: Ministry of Health, Labour and Welfare
■ Labour Problem Q&A :Labour Lawyers Association of Japan
Information provided in Tagalog, Spanish, Portuguese, Vietnamese, Chinese. English and Burmese coming soon.
Multilingual guidance on how to fill in the appication form : Ministry of Internal Affairs and Communications NEW!
Provided in English, Simlified Chinese, Traditional Chinese, Korean, Vietnamese, Tagalog, Portugese, Spanish, Indonesian, Thai, Nepali
Guide to Special Cash Payments : Ministry of Internal Affairs and Communications
■ Guidance on Temporary Loan Emergency Funds: Ministry of Health, Labour and Welfare
Households struggling to pay living expenses due to temporary suspension of work or unemployment caused by COVID-19 may apply for emergency loans.
■ General Information about COVID-19
About the New Corona Virus: CLAIR
Information on COVID-19 provided in 17 languages.
Covid-19 Multlingual Support Project
Information On COVID-19 provided in 12 languages. Operated by students and graduates of Tokyo University of Foreign Studies (TUFS).
Covid-19 Phrases in 19 languages
A free Point-and-Speak YUBISASHI file which contains words necessary for daily life and medical institutions.
COVID-19 Information : Kokubunji City
Multlilingual COVID-19 Information : Kokubunji City
Guidance on how to fill out the application form for the Special Cash Payment : Kokubunji City
Provided in Simplified Japanese, English, Chinese, Korean